All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Items bought on sale will take a slightly longer time to ship. This is due to the high volume of orders we receive at this time. Kindly allow 5-14 business days for order processing during sale/promotions.
DOMESTIC SHIPPING RATES
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
Delivery Charges
| Zone | Areas Covered | Cost (Ksh) |
|---|---|---|
| Pick-up Point | Kimathi House Lower Ground Floor | FREE |
| ZONE A | Within Nairobi CBD | 100.00 |
| Pick-up | Mtaani Agent Drop Off | 220.00 |
| ZONE K | Thika, Kikuyu, Ruiru, Syokimau, Ngong etc. via Super Metro | 250.00 |
| Zone O | Kitengela via Rembo Shuttle | 250.00 |
| ZONE B | Upperhill, Valley Road, Community, Hurlingham, Nairobi Hospital, Pangani, Ngara, KNH, Ojijo Road | 300.00 |
| ZONE C | Riverside, Westlands, Kilimani, Kileleshwa, Westgate, Parklands, MP-Shah, Agha Khan, Oshwal | 350.00 |
| ZONE E | South B/C, Mbagathi, Ngumo, Highrise, Madaraka, Lang’ata, Nairobi West, Bellevue, NextGen Mall, Carnivore, Panari | 350.00 |
| ZONE J | Outside Nairobi via courier – 2NK, Nakonns, Chania, Northrift, Genesis, Easy Coach etc. | 400.00 |
| ZONE P | ABC, General Mathenge, Lavington etc. | 400.00 |
| ZONE D | Kangemi, Loresho, Mountain View, Spring Valley, Lower Kabete etc. | 450.00 |
| ZONE I | Roasters, Mountain Mall, Garden City, TRM, Mirema, Lumumba Drive, USIU, Ngumba etc. | 450.00 |
| ZONE M | Donholm, Uhuru Estate, Buruburu, Fedha, Tassia, Savanah, Pipeline, Mtindwa, Umoja | 450.00 |
| ZONE F | Junction Mall, Kibra, Dagoretti Corner, Kawangware, Wanyee etc. | 500.00 |
| ZONE G | Ruaka, Runda, Nyari, Gigiri, UNEP, Muchatha, Thindigua, Muthaiga North, Fourways, Ridgeways, Komarock, Tassia etc. | 500.00 |
| ZONE L | Kahawa Sukari, Zimmerman, Githurai, Kahawa West, Kahawa Wendani, Clayworks etc. | 500.00 |
| Zone Q | Other Towns (1–2 days delivery) | 500.00 |
| ZONE H | Gateway Mall, Syokimau etc. | 700.00 |
| ZONE N | Rongai, Kikuyu, Kiambu Town, Ngong | 1,000.00 |